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I’ll Never Hire Attorney Sync – Here’s Why



On Tuesday a colleague asked if I’d read a free guide published by an outfit called “Attorney Sync”. They do lawyer web marketing.

I was curious what they had to offer, so I checked out the guide she mentioned:

http://lawyermarketing.attorneysync.com/marketing-guides-for-lawyers/getting-found-on-google

(I’m purposefully not making this an active link because I don’t want them to benefit from it. You’ll have to copy and paste it into your browser’s address bar.)

The first thing that I noticed was that Java loaded for their website. Who uses Java for anything online these days? People who are behind the times. A bad sign for a web marketing company.

Naturally, to view the “free report,” I had to give them my contact information. Against my better judgment, I did it.

Surprisingly, the guide was mostly on target. The tips were pretty good, and it wasn’t too salesy. They did leave out a couple important things, but that’s a topic for another day. And I suppose nobody can cover any topic to perfection in a handful of pages.

Here’s the REAL problem: they spammed me.

My cardinal rule for ANY marketing company is to evaluate how they market themselves. If they do things I wouldn’t want done for my business, I stay far away.

When I filled out Attorney Sync’s download form, there was a field entitled “Questions, Comments, Feedback? Please Share:”. In that field, I typed something like “Please don’t contact me.” I can’t remember my exact words, but I was very clear that I didn’t want a bunch of junk from them.

Since then, I’ve received two additional emails from them (aside from the initial email with the report link, which I actually wanted). This all happened within 3 days of obtaining their report. Habitual spam.

I don’t know how I could’ve made it more clear that I didn’t want to be emailed. There was nothing on the form that said I was subscribing to an email list, and I was clear that I didn’t want multiple emails. They obviously don’t listen to their customers. And they don’t mind spamming the shit out of people.

I’ve now unsubscribed from their spam list, so hopefully the emails will stop. But my point is that I shouldn’t have needed to take that step.

I was skeptical of the company when I first saw their website. Their report had some merit, and I was thinking they might be ok. But now that they’ve spammed me, I’ll never hire them for anything.

Is that how you want your marketing handled?

PS: I’m curious if they actively monitor their brand online and will see this post about their company. Time will tell.

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Comments

16 Responses to “I’ll Never Hire Attorney Sync – Here’s Why”

  1. Gyi Tsakalakis
    February 19th, 2011

    Hi Andrew,

    Thank you for the feedback. I apologize for any inconvenience created by our emails to you. We take our professional reputation very seriously. We are in the process of reviewing our system to avoid creating this situation in the future. From your post, I take it you were able to successfully unsubscribe. Should you receive additional unwanted messages from us, please don’t hesitate to contact me directly.

    Gyi Tsakalakis
    Attorneysync
    Gt@attorneysync.com

  2. Andrew Flusche
    February 19th, 2011

    @Gyi – Thanks for the comment. I hope you do evaluate your practices. I haven’t gotten any additional emails at this point, but I’ll let you know if I do.

  3. AmyPamella
    February 20th, 2011

    Though all my legal stuff, I’ve found a lot of attorney’s end up being scam or spammers. I hate how they somehow get your information though.

  4. Hospedagem
    March 1st, 2011

    I really enjoyed your article. Congratulations.

  5. Mike Bayes
    March 5th, 2011

    Very good insight. We do very focused SEO work for Legal firms, but not marketing. It seems like every time we start working with a new client at least part of the reason they came to us was problems with the ethics of the marketing they were using.

    Will be interested in your future blogs, and will pass on your information.

  6. Product Authentication
    March 10th, 2011

    I haven’t used attorneysinc’s service but as I read your insight I can say that they don’t listen to what their users tell them. I mean, sending multiple emails or should I say spamming is one the things that annoy us so I guess, they should have learned a lot from this article.

  7. Gyi Tsakalakis
    March 11th, 2011

    How ironic, spam comments accusing us of spamming.

  8. LawLeaf
    March 13th, 2011

    I have four emails that I use. I have 2 business emails, personal email and spam email. When I go onto sites and they are requesting my email to sign-up etc. I tend to give them my spam email. If after a few weeks I’m not getting spammed I will go into the account and change it to one of my business emails. I can’t count the amount of times I’ve been spammed by sites like this one.

  9. Chris
    March 13th, 2011

    I don’t think 3 emails in 3 days is that bad for amount of content they give you access to. I downloaded 15 pdfs from attorney sync that were all valuable and pretty straight forward. I guess i’m just used to having to put up with a little spam in trade for having access to nicely put together downloadable information. They should have a disclaimer on sign up though. My 2 cents.

  10. jaluzele exterioare
    March 25th, 2011

    well, finding a reliable lawyer is hard. Finding a lawyer to really care about your case, your person not just winning, is impossible

  11. grilaje ferestre
    April 6th, 2011

    Lawyers are not marketers, that’s for sure, but still they should care and build a strong brand reputation online.

  12. bluechiptechnosys
    April 13th, 2011

    Very inspiring post. You did it very well. Thanks for sharing this information.

  13. Ian Van Outen
    April 19th, 2011

    You have to be careful whenever you give your email address online.

  14. Steve
    April 26th, 2011

    As LawLeaf said, the only way to avoid it is to have junk email addresses, then change it in your settings later provided they do not send you loads of junk. Another benefit of doing this is that half the time you get what you want (a download for example) and never need to update the email address at all.

  15. AE Thanh
    May 3rd, 2011

    Yeah that’s a horrible website. It definitely doesn’t represent them well for the work they might do. You would expect if they do that sort of consulting they would at least have a nice website.

  16. microcoders
    May 12th, 2011

    it’s easy to get your email caught up in the net by scammers and spammers, too much of my time is spent clearing spam and sorting good email from crud.
    It’s even worse when you get the monkeys that share you address around, drives me crazy..

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